Guest Services – Quick Links

Have a question not answered on this page?
Please feel free to call the Ohio State Fair at 614-644-FAIR (614-644-3247) or 1-888-OHO-EXPO (1-888-646-3976), or email us at info@expo.ohio.gov.


Accessibility

The Ohio State Fair provides a number of facilities and accommodations so fairgoers with disabilities can have a comfortable and enjoyable visit. Buildings and most restrooms are accessible. Both motorized and non-motorized wheelchairs can be rented near the main entrances of the Fair or reserved for rental in advance by phone at 1-877-928-5388 or online at htmia.com.

American Sign Language Interpreting
During select WCOL Celeste Center concerts, interpreting will be provided upon request. To request an interpreter, please call 614-644-4000 at least five days prior to show date. Requests must be made five days prior to the show in order to have an interpreter available.

Assisted Listening Devices
Free assisted listening devices are available for use at the WCOL Celeste Center, Main Street Stage and the UnitedHealthcare Gazebo Stage. Visitors must leave a photo ID. 

Accessible Seating
Accessible seats for concerts in the WCOL Celeste Center can be purchased directly from Ticketmaster by toggling the switch with the wheelchair icon or selecting a seat with a wheelchair icon. For additional questions, please call Ticketmaster Fan Support at 1-800- 653-8000. Standing is not permitted in accessible seating areas.

Wheelchair Charging Stations
Complimentary wheelchair/mobility charging stations are located in the following buildings in partnership with Opportunities for Ohioans with Disabilities. Please look for the signs indicating the charging area.

  • Bricker MarketPlace Building
  • Kasich Hall
  • Lausche Youth Center
  • Natural Resources Park Pavilion
  • Taste of Ohio Café
  • WCOL Celeste Center

Support for Individuals who are Blind or Have Low Vision
Individuals who are blind or have low vision wearing their Aira Horizon Smart Glasses or using the Aira app at the Ohio State Fair can access real-time agents to describe their surroundings for free. Thanks to a partnership with Opportunities for Ohioans with Disabilities and the National Federation of the Blind, those who are blind or have low vision can more easily navigate the Fair.

Sensory-Friendly Morning presented by White Castle
July 31, 10 a.m. – 1 p.m.
We’re turning down the lights and volume to make the Ohio State Fair more sensory-friendly in partnership with OCALI. Ride the rides with no flashing lights or music, visit the Fair’s many educational and sensory activities, take a break in a quiet room or use our sensory accessibility guide to find a Fair opportunity that suits you.

Banking services

ATMs are located throughout the Fair for your convenience. Please refer to the Fair map for specific locations.

Camping (Fair Only)

Reservations are required for all campers, and can be made online at ohiostatefair.com/camping at a rate of $50 per night. Walk-up camping will not be available. Lots with various amenities, including full hook-up or water and electric only, are available. Tents are not permitted.

Conditions for Admission

The safety of our fairgoers, exhibitors and employees is our top priority. Prior to entry, you will be asked to walk through a metal detector (magnetometer).

Bags
Purses, backpacks, book bags, coolers, strollers, etc. are permitted, but are subject to search. Bag searches will also be conducted for guests entering concerts and events in the WCOL Celeste Center.

Prohibited items
Several items are expressly prohibited at the Ohio State Fair, including: illegal weapons and substances, the use of bicycles in non-parking areas, the possession or use of Segways/hoverboards, and the use of unmanned aircraft systems (drones).

Outside food and beverage
You may bring your own food and non-alcoholic beverages. Glass bottles and containers are not permitted on grounds.

First aid/EMS Center

10 am – 11 pm (open until midnight Friday, Saturday and Sunday)
Medical assistance is provided in this air-conditioned office located on the east side of the Nationwide® Donahey Land & Living Building.

Friend and Family Finder

Located on each map distributed at the Guest Information Services booths; contains space for a parking reminder, where to meet if a party gets separated, emergency phone numbers and more.

Guest Information Services booths

We’re here to help. During your visit to the Fair, stop by one of our Guest Information Services booths located throughout the grounds to ask for directions or information and pick up a copy of the daily schedule and map.

Infant Care and Nursing Stations presented by OhioHealth

The Ohio State Fair offers two large air-conditioned family care stations, one located in Meijer Kiddieland and the other in the Taste of Ohio Café, at which parents can change their children’s diapers, and mothers who prefer to breastfeed their children in privacy can do so comfortably. Additional nursing stations are located in Kasich Hall and the Bricker MarketPlace Building.

Lost and Found

Our lost and found office during the Ohio State Fair is organized and managed by the Highway Patrol and is located on grounds near Gate 3 at the north end of the Mountain Dew Midway. If you realize you have lost an item after leaving the Fair, please call (614) 466-6666.

Lost Children booths presented by 104.9 The River

The Ohio State Highway Patrol staffs a booth at both of the main entrance gates (Cardinal and OHIO Gates) with “Lost Kid Tags.” The tags help identify the child if he or she gets separated from his or her parents. You can also call the Highway Patrol headquarters at (614) 466-6666 for more information.

On-Grounds Shuttle

10 a.m. – 10 p.m.
Our complimentary shuttle makes frequent stops approximately every 20 minutes at pre-determined locations around the perimeter of the grounds from 10 a.m. – 10 p.m. (open until 11 p.m. on Friday and Saturday). Please note that the on-grounds shuttle is not operational from approximately 3:30 p.m. to 4:30 p.m. during the daily parade. Parking shuttles continue to be operational during this time.

Parking and free parking shuttles

$5 per vehicle; easy access to parking lots from I-71 at the 17th Avenue exit and the Hudson Street exit at Silver Drive. Handicapped parking available. Ride the complimentary shuttles to and from the main entrance gate and your vehicle.

Parking Shuttles

Ride the complimentary Parking Shuttles to and from the Cardinal Gate and your vehicle.

Parking Pin

Don’t forget where you parked your car. By using the Parking Pin function of our website, you’ll be able to to use GPS technology to “pin” your parking spot and easily find your vehicle after a full day of fun at the Fair.

Pet policy

Pets are not permitted on the grounds during the Fair with the exception of service dogs or animals approved as part of an exhibition or competition (such as livestock and 4-H events). Service animals are those that have been individually trained to do work or perform tasks for a person with a disability.

Phone Charging Stations

Complimentary charging stations with the capability to charge several phones, cameras and tablets simultaneously are throughout the grounds, courtesy of Concessions by Cox and Talley Amusements:

  • Bricker MarketPlace Building
  • Cox Corral (south of the Celeste Center)
  • Ranahan’s Restaurant (inside the Gilligan Livestock Complex)
  • Ag-Pro Companies Taft Coliseum
  • Meijer Kiddieland
  • Mountain Dew Midway
  • Taste of Ohio Café
  • WCOL Celeste Center

Public Transportation

The Central Ohio Transit Authority (COTA) has a bus stop located near the OHIO Gate on 11th Avenue. For more information, please visit www.cota.com.

Reentry

Reentry is permitted each day, except Sunday, Aug. 4, with a hand stamp during the hours the gates are open.

Stroller, Wagon, Wheelchair and Locker Rentals

HomeTown Mobility is proud to be the exclusive scooter and wheelchair rental provider for the Ohio State Fair. HomeTown Mobility accepts reservations online at htmia.com or by calling 1-877-928-5388 from 9 am – 5 pm, Monday – Friday. We are also open 7 days a week during the fair/event to accept call-in reservations and answer questions. There is an additional $5 processing fee for all call-in reservations. A limited number of wheelchairs and scooters are held for walk-up customers on a first come first serve basis. Reservations will ONLY be accepted for full day Scooter and Wheelchair rentals. Reservations need to be made 24 hours in advance. A driver’s license or state ID is required for all rentals. Cancellations must be made 48 hours in advance to receive a full refund, less a $5 cancellation fee.

Rental locations: Cardinal Gate & Ohio Gate

Rental fees:

  • Wheelchairs: $25 per day
  • Electric scooters: $60 per day (8 am – 11 pm) and $45 after 5 pm
  • Wagons: $17 per day
  • Single strollers: $15 per day
  • Double strollers: $17 per day
  • Storage Cubicles: $5

WCOL Celeste Center – paid shows

Tickets for paid shows include Fair admission when purchased before arriving at the Fair. Tickets for paid shows may be purchased online at Ticketmaster.com/OhioStateFair. Please note that Ticketmaster no longer offers retail outlets or phone centers.

There is a limit of eight tickets per person, per show on the first day of sale for each paid show.

Please be cautious when considering using online auction sites, as these tickets cannot be verified as authentic tickets. The Ohio Expositions Commission will not be responsible for fraudulent sales or the illegal duplication or sale of tickets, and does not encourage ticket re-sales.
  • Concert hotline: 614-644-FAIR or 1-888-OHO-EXPO
  • Will Call: The Will Call Window at Celeste Center is open from 12pm (noon) until the end of the show on the day of the show only. Customers will need driver’s license and confirmation number. For shows which include gate admission, enter at any gate – a Will Call list will be present at each entry point.
  • Accessible Seating: Accessible seating is available for purchase from Ticketmaster online at ticketmaster.com/ohiostatefair. ASL signed interpretation is provided upon request (subject to artist’s approval). To request ASL signed interpretation, please call 888-OHO-EXPO (888-646-3976) at least five days prior to show date. If no request is made five days before the show date, a signer will not be available.
  • General Rules: The use of cameras will be determined on a show by show basis. The use of recording devices (video recorders and tape/audio recorders) is prohibited. Laser pointers and smoking are prohibited.
  • Children Rules: Children age 3 and older MUST have a ticket. Children under 3 who require a separate seat must have a ticket.
  • Miscellaneous: Tickets for paid events at the Celeste Center include admission to the Fair when purchased in advance. Please read the ticket information carefully.

View the Celeste Center Seating Chart

WCOL Celeste Center – free show policy

All free events held in the WCOL Celeste Center are non-ticketed, meaning that tickets are not required for these events.

Wi-Fi Zone

Share that selfie! A free outdoor Wi-Fi Zone will be provided to all patrons along the WNCI Food Highway in the area located between the WCOL Celeste Center and the Bricker MarketPlace Building.